Indonesia Deploys Amadeus Biometric Corridors at Scale in Jakarta and Surabaya

Indonesia's Directorate General of Immigration has become the first authority in the world to deploy Amadeus' biometric corridors at scale. The technology uses AI-enabled biometrics to validate passenger identities in motion through wide corridors, without stopping or presenting documents. As part of the 'All Indonesia' initiative, two corridors are deployed at Jakarta airport and one at Surabaya, initially for elderly and disabled travelers, with future plans for all passengers. During the Hajj pilgrimage, each corridor processed 30+ border crossings per minute at peak times, a more than ten-fold capacity increase over existing eGates, processing over 50,000 pilgrims.