Navan's H1 2026 Business Travel Benchmark shows corporate travel grew 13.5% YoY, while TSA passenger index rose only 0.5%, widening the gap to an all-time high. Domestic ATP increased 14.4% and international 9.1%. Professional Services led growth at 44.6%.
SAP Concur published an article on AP automation strategies, metrics, and solutions. It notes AP has shifted from a back-office function to a strategic powerhouse, recommending tracking metrics such as invoice processing cycle time, cost per invoice, exception rate, touchless processing rate, and staff time on supplier inquiries. According to industry benchmarks, top performers achieve invoice processing time of 3.1 days, cost per invoice of $2.78, exception rate of 9%, touchless processing for nearly half (49.2%) of invoices, and 13.4% of time (5.36 hours weekly) on inquiries. The article also covers Concur Invoice's end-to-end automation and a roadmap from manual to touchless AP.
SAP Concur released a Travel and Expense Performance Benchmark Report based on data from the top 25% of customers, segmented by company size. It provides benchmarks for cash spend compliance, non-compliant expense reduction, and audit efficiency, helping businesses identify performance gaps and optimize T&E management.