Shawarmer's self-developed AI system optimizes service speed and forecasting

On November 13, 2026, Hospitality Technology reported that Saudi Arabian wrap chain brand Shawarmer self-developed the AI system Cone Minder to solve the challenge of managing service for rotating meat cones (meat cones). The report stated that in A/B testing the system reduced overall service time by up to 17%, reduced it by 23% during the dinner peak period, and achieved forecasting accuracy of nearly 90%. This report is currently the latest development on the matter, and no follow-up reports have yet disclosed whether the system has been fully rolled out or implemented in phases.