Bilt launches local commerce AI platform and expands partnership with Hyatt

On November 10, 2026, PhocusWire reported that Bilt launched Neighborhood OS, an AI platform for local commerce that can connect with existing booking, payment, POS and customer management systems, enabling merchants to reach new customers, customize offers and automate tasks; the same report also mentioned that Bilt expanded its membership partnership with Hyatt. On November 11, Hospitality Technology reported that the platform is operated through coordination across systems by Bilt AI agents and can connect to merchants' existing booking, POS, payment, CRM and loyalty systems; the concurrently expanded Bilt Membership Platform supports enterprises in launching their own white-label membership programs. The report also said that Bilt's platform currently covers about a quarter of U.S. apartment buildings and is expected to process more than $100 billion in housing payments this year. Earlier reports did not disclose the platform's launch timing, coverage, specific partnership terms or the figures involved; follow-up reporting added the coverage and payment volume data.