Urumqi Air apologizes after serving expired instant noodles on delayed flight

On August 1, 2026, Lucky Air flight 8L9664 (Urumqi–Chengdu Tianfu) was delayed for a long time due to weather conditions. Urumqi Air, as the ground service agent, distributed expired instant noodles to passengers during delay support. On October 21, 2026, Urumqi Air publicly apologized for this, stating that all rectification measures had been implemented, the relevant processes had been closed loop, and responsible personnel had been penalized in accordance with regulations. Follow-up reports on the same day said Urumqi Air issued a handling announcement stating that it had fully completed source tracing verification, serious accountability and closed-loop rectification, and issued a 2,000 yuan cash reward to the first passenger who reported the problem, and also said it would introduce a regular passenger supervision reward mechanism.