SAP Concur Survey: Current State of Expense Compliance and AI Adoption

In September 2026, SAP Concur conducted a Peer Pulse survey to understand the current state of enterprises' expense compliance and AI adoption. The survey results, released on November 10, 2026, show that 85% of business respondents believe their expense compliance programs still have room for improvement; among respondents in regulated industries, this proportion was 79%. In travel and expense processes, more than one-third of businesses have already used some AI capabilities, while another 26% are evaluating use cases; the corresponding proportions in regulated industries were 30% and 26%, respectively. Both groups of respondents listed "automatically flagging suspicious or non-compliant expenses" as the bottleneck they most want AI to address.