UK CAA launches independent review into NATS technical incident

On 8 September 2026, a technical incident occurred at UK NATS. At the request of Transport Secretary Heidi Alexander, the UK Civil Aviation Authority (CAA) launched an independent review into the incident. On 3 November, the CAA launched a call for evidence aimed at airlines, airports and their representative bodies, with a three-week evidence period closing at 23:59 on 23 November, covering the operational impact of the incident and lessons to be learned for the future, including in terms of resilience. The review will also conduct separate targeted engagement with consumer groups, but will not handle individual passenger complaints or compensation claims. An interim report is planned to be submitted by the end of January, and the final report is to be completed by 8 March. It is currently in the call-for-evidence stage.