Omio CEO Naren Shaam on AI and Multimodal Expansion

Omio founder and CEO Naren Shaam spoke with PhocusWire about AI strategy and expansion plans. Omio connects over 3,000 transportation providers across 47 countries, aiming for 70 countries next year. Shaam emphasized that AI accelerates solving the three layers of multimodal travel—supply, data, and customer understanding—but doesn't replace live operational complexity. The company is pursuing B2B APIs and MCP protocols, aiming to be the MCP for transportation, while growing its consumer brand.