CenTrak CFO: SAP Concur Enables 100% Expense Audit Coverage

CenTrak, a healthcare technology company, its CFO Brian Vance shared experience using SAP Concur at Fusion 2026. By introducing Intelligent Audit, CenTrak achieved 100% expense report audit coverage, replacing the previous manual process that could only review 65-70% of reports. This change freed up the AP clerk to focus on higher-value work, reducing the close cycle from 5 days to 3. Additionally, CenTrak expanded its T&E policy from 2 pages to 8, reducing gray areas and improving cost control. Brian emphasized that compliance is the only non-negotiable when evaluating a T&E platform.