How Technology Can Empower City Managers to be More Effective When It Comes to Serving Citizens

A SAP Concur blog post discusses challenges facing city managers: they are stuck with paper receipts and Excel sheets, and manual spend processes lead to inefficiency and lack of visibility. It cites data: it takes an average of 26 minutes to manually complete one expense report; 31% of public sector managers say they still lack adequate visibility into expenses; a 2018 Kelton report found 73% of government financial decision-makers reported their organization struggled to remain compliant; a 2017 Mile IQ report found 34.5% of employees admitted to inflating mileage, with 76% saying they could do so because their organizations handled expenses manually; on average, 19% of expense reports an…