The C-Suite is Wondering What Travel is Up To

A SAP Concur blog post notes that budgets are tight and costs are out of control, with the C-suite demanding travel managers demonstrate travel program ROI. It references the 'Measure Up' eBook, which offers five ways to demonstrate ROI: focusing on foundational priorities (adoption, approvals, compliance), improving visibility (outside bookings, unused tickets, cancellation charges, cash spending), VAT and GST reclaim, updating metrics (traveler experience, sustainability, meetings bookings), and showing the right data to the C-suite. The 2022 Global Business Travel Report states 100% of travel managers expect their jobs to be more challenging in the next 12 months.