SAP Concur: Managing the Surge of Unused Tickets Post-Pandemic

An SAP Concur blog post highlights that the COVID-19 pandemic has led to a surge in unused tickets from canceled trips, posing significant challenges for corporate travel management. The article analyzes hurdles such as identifying unused tickets, dealing with multiple TMCs, and allocating funds. It proposes four best practices: using air contracts with preferred carriers, mandating TMC usage, consolidating TMCs, and implementing a corporate card policy to help organizations recoup costs and enhance control.