TravelDaily China·· 22 days ago
How Qunar Handles Connecting Flight Changes: Service Beyond Transaction
航班一变，去哪儿为什么要管整段旅程？ - 环球旅讯
AI Overview
Qunar shares a case of connecting flight changes, demonstrating how it assists users in adjusting itineraries and coordinating refund/change fees after delays, emphasizing that OTA service should focus on the entire journey rather than individual tickets.
Source:TravelDaily China · traveldaily.cn