SAP Concur Podcast: How AI and SaaS Are Reshaping Finance and Expense Management

In a SAP Concur podcast, Oversight's Mike Eberhard and Chris Juneau discuss how AI and machine learning help finance teams identify spending patterns. SAP Concur's Jeanne Dion says SaaS lets finance professionals implement technology quickly with a lighter IT lift, positioning them as more strategic partners. Juneau notes humans aren't ideally suited for pattern matching across vast data, and AI could be liberating for finance professionals. Dion points out that without AI, identifying fraudulent behavior can take up to 14 months. Eberhard sees back-office processes like expenses or payables as a perfect spot to automate, ignored for 20 years.