WalkMe Improves SAP Concur Adoption and Compliance

SAP Concur customers use WalkMe, a digital adoption platform, to embed guidance directly into the Concur experience, providing real-time help when users make decisions. Customers report fewer support tickets and improved compliance; for example, one customer reduced out-of-system spend from 60% to 20%. WalkMe helps employees correct errors in the moment, reducing rejections and rework, while improving policy compliance and cost control. The platform is scalable without adding headcount and delivers fast time-to-value.