Outbound Travel Expansion Brings Surge in Visa Disclosure and Standard-Form Contract Disputes

As the outbound travel market recovers, disputes are frequent in long-haul multi-country and high-end customized products due to complex visa policies, information transmission gaps and ambiguous standard-form supplementary agreements. A consumer who spent over 300,000 yuan on a multi-country high-end trip to Central and South America could not travel because the agency gave incorrect entry visa requirements, and received a full refund after coordination. China Consumers Association data show 16,359 tourism service complaints in the first half of 2026, up 13.5% year-on-year. Tianyancha data show more than 36,200 outbound travel and visa service companies in China, with over 1,400 added this…