Hoteliers suggest using technology platforms to address temporary staffing during peak holiday season

On October 29, 2026, Panther Software founder and CEO Ashling Coyle wrote in Hospitality Technology that the key for hotels responding to the fourth-quarter peak season is not how hard temporary staffing agencies work, but the technology platform behind them. She said platforms need to track compliance documents such as work eligibility and food safety certificates in real time, and understand hotel-industry-specific rules, to ensure temporary workers are truly "ready" rather than merely "available" before starting work. She suggested operators ask agencies before peak season: whether the system can block duplicate bookings or unsuitable candidates before scheduling, and how quickly it can find qualified replacements when there is a temporary shortage. This view is currently presented as a suggestion, with no subsequent progress on platform implementation or industry adoption.