CITS American Express Discusses Challenges of Travel Management for Chinese Companies Going Global

On October 17, 2026, at a roundtable discussion at the Business Travel Digitalization Summit, Tan Haoling, General Manager of CITS American Express Global Business Travel, and Wu Jia, Travel Head of Geely Group, held a dialogue on travel management for Chinese companies going global, summarizing it into three hurdles: fragmentation, localization, and AI. Tan Haoling pointed out that the structural fragmentation of air ticket and hotel supply and distribution is the biggest current change, and introduced that American Express Global can supply NDC from 22 airlines, with about 16,000 customers adopting it, and domestically connects about 185 LCC content and NDC products from 18 airlines. Wu Jia stated that Geely's demand has shifted from headquarters travel to cross-market business trips in overseas markets. Currently, the discussion remains at the summit roundtable level, and no follow-up implementation measures have been disclosed.