The Great Resignation and Its Impact on Spend Management: Employee Experience Becomes Key
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The Great Resignation has made employee retention a core challenge. Integrating employee experience into T&E and spend management strategies can help companies improve satisfaction and retention while controlling costs.
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- SAP Concur BlogThe Great Resignation and Its Impact on Spend Management: Employee Experience Becomes Key
An SAP Concur blog post explores how companies can retain critical talent by incorporating employee experience into spend management strategies amid the Great Resignation. Citing Marchelle Klippenstein, Vice President of Value Experience Group at SAP Concur, the article notes that in the post-pandemic environment, companies cannot maintain legacy T&E expectations and must balance serving employees with financial needs. Five recommendations are offered: broaden employee engagement, monitor sentiment data like KPIs, treat T&E as an emotional business process, communicate changes to employees, and accept that things will never be the same.