Amex GBT launches Hotel Lobby multi-agent AI
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On October 14, 2026, Hospitality Technology reported that Amex GBT announced the launch of Hotel Lobby, a set of autonomous multi-agent AI capabilities, within its global hotel procurement and consulting business, to automate data cleansing, wish-rate calculation and RFP validation. The report stated that the capability covers enterprise procurement of $5 billion in hotel spend. As of the latest report, the development is that Amex GBT has officially launched this multi-agent AI capability.
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- Hospitality TechnologySelectedAmex GBT Launches Hotel Lobby Multi-Agent AI to Automate Enterprise Sourcing Covering $5 Billion in Hotel Spend
Amex GBT announced the launch of Hotel Lobby, a set of autonomous multi-agent AI capabilities, within its global hotel sourcing and consulting business to automate data cleansing, wish-rate calculation, and RFP validation.
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