Travel Managers See More Travel and Expanded Roles
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The elevation of travel managers' roles and tightened approval processes reflect a shift in corporate travel management from a back-office function to a strategic core, meaning TMCs, technology providers, and corporate travel policymakers need to offer more integrated solutions focused on duty of care and sustainabili…
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- SAP Concur BlogTravel Managers See More Travel and Expanded Roles
A SAP Concur blog post notes that U.S. companies are restarting domestic travel to varying degrees, while international travel remains business-critical and requires special approvals. Travel managers from Harman, ServiceNow, and Barclays, speaking at the SAP Concur Travel Industry Summit, said employees are eager to resume face-to-face interactions, but approval processes are stricter, involving senior management and security officers. Companies are enhancing communication through internal microsites, travel portal prompts, and personalized outreach, while integrating sustainability into travel policies. The role of travel managers has been elevated during the pandemic, taking on more resp…