Saudia moves to Orders with Amadeus Nevio
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The transformation marks a step toward order-based airline retailing, potentially affecting corporate travel distribution, booking and servicing, laying the foundation for more flexible offers and digital servicing.
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- Amadeus NewsroomSaudia moves to Orders with Amadeus Nevio
Saudia, the national flag-carrier of Saudi Arabia, translated traditional booking records (PNRs) and electronic tickets into Orders, becoming one of the first airlines globally to operationalize Orders. The milestone was achieved using Amadeus' smart bridging capabilities, translating traditional records from Saudia's existing Amadeus Altéa PSS into single order records in its new Amadeus Nevio environment. An Order is a single, dynamic record of everything the traveler has purchased, providing a real-time consolidated view.