Dialogue on Hotel Services and Investment in the AI Era
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On October 12, 2026, at the 2026 Global Travel News Accommodation Industry Summit, Wu Wei of Dossen Group and Tang Dongqiang of Lis Future held a dialogue on hotel services and investment in the AI era. Wu Wei believes that industry investment returns have returned to rationality, with a three-to-five-year payback period being relatively reasonable, and the existing market is the main track; Tang Dongqiang revealed that its unmanned hotels have covered nearly 200 stores across 50 cities in four years, and after integrating AI, one central customer service agent can manage over two thousand rooms, increasing efficiency tenfold.
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- TravelDaily ChinaWhere Do Hotel Services and Investment Go in the AI Era? A Dialogue Between Dossen's Wu Wei and Lis Future's Tang Dongqiang
At the 2026 Global Travel News Hospitality Summit, Dossen Group's Wu Wei and Lis Future's Tang Dongqiang held a dialogue on hotel services and investment in the AI era. Wu Wei believes that industry investment returns have returned to rationality, with a three-to-five-year payback period being reasonable, and that the stock market is the main track; Tang Dongqiang revealed that its unmanned hotels have covered nearly 200 stores in 50 cities over four years, and after integrating AI, one central customer service person can manage more than 2,000 rooms, a tenfold increase in efficiency.
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