Faster Isn't the Same as Better When Scaling Automation

SAP Concur blog discusses that after finance teams deploy automated expense tools, early results are positive, but inconsistencies emerge later, such as out-of-policy expenses being approved and teams interpreting policies differently. This stems from a lack of governance. With global business travel spend projected at $1.69 trillion, small inconsistencies can multiply. The article recommends aligning policy design, approval logic, and governance to ensure automation delivers consistency and confidence.