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Three trends defining the deluxe guest experience

1reports1reporting sources2026-08-07Update

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Hoteliers need to understand these trends to align technology strategy with guest expectations for personalization, connectivity, and frictionless service. Investing in smart TVs, reliable Wi-Fi, and automated services can improve satisfaction and create revenue opportunities.

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8月7日
  1. Hospitality Technology
    Three trends defining the deluxe guest experience

    David Goldstone, President of Hospitality at Enseo, writes that today's travelers judge hotel technology by how seamlessly it operates, demanding personalized media hubs, flawless connectivity, and effortless service. Three trends: guestrooms as entertainment hubs, high-performance connectivity as a luxury baseline, and frictionless service interactions. Hotels must leverage technology to enhance guest experience.