Employee Experience: The New Key to Retention
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Employee experience directly impacts talent retention, productivity, and revenue. In a hybrid work environment, companies need to improve onboarding, technology stack, and software experiences to boost satisfaction and retention, with implications for business travel and expense management policies.
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- SAP Concur BlogEmployee Experience: The New Key to Retention
A SAP Concur blog post notes that employee expectations about jobs and workplace experiences have dramatically changed. A survey by Oxford Economics and SAP Concur found that 60% of U.S. employees say the pandemic caused them to reevaluate what they value in a workplace; an Accenture survey found 78% of employees believe employers are responsible for their job satisfaction and well-being. The article offers four tips to improve employee experience: improve onboarding and training, empower employees to work from anywhere, streamline and simplify the technology stack, and improve software application experiences. Gallup data shows only 12% of employees feel their organization does a great job…