Journey Launches Experience Management System to Replace Legacy Spa Tech Debt
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Ancillary departments such as spas, golf clubs, and activity centers often run the most outdated software in a hotel's stack, creating data silos and front-desk billing friction. Bringing non-room inventory into the enterprise data pipeline enables real-time folio posting, unified guest profiles, and multi-department…
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- Hospitality TechnologyJourney Launches Experience Management System to Replace Legacy Spa Tech Debt
Hospitality software provider Journey announced the wider release of its Experience Management System (EMS), a cloud-native spa, wellness, and activity management platform positioned as a modern replacement for legacy on-premise systems such as CORE by Premier Software. EMS offers hotels running Premier Software a cloud upgrade path and provides bi-directional integrations with major PMS platforms including Oracle Opera, Mews, and Guestline, syncing guest profiles, room charges, and central reporting in real time. It also features a centralized live scheduling engine for staff schedules, treatment rooms, equipment, and facility capacity, and integrates with Journey's direct booking engine a…