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AI Bot Instinct Shows What Frictionless Booking Really Means
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AI agents are transforming travel booking; businesses should monitor such technology's impact on customer experience and distribution channels.
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9月5日
- Skift FeedAI Bot Instinct Shows What Frictionless Booking Really Means
Instinct, founded by 23-year-old Noah Shinn, is a text-message-based AI agent that can book and rebook travel from a text thread. Available on an invite-only basis, it works via SMS and WhatsApp and has caught Silicon Valley VC attention, demonstrating AI's potential to simplify travel booking.