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SAP Concur: Our Continuing Customer Commitment

1reports1reporting sources2022-06-29Update

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A supplier's business continuity arrangements directly affect the availability of corporate travel and expense systems, so customers need to know whether support channels and service levels are maintained.

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6月29日
  1. SAP Concur Blog
    SAP Concur: Our Continuing Customer Commitment

    Then-President of SAP Concur Jim Lucier wrote to customers outlining the company's business continuity measures during the pandemic. Products and services remained uninterrupted, most employees worked remotely, and global services and support teams maintained normal service levels. Offices implemented enhanced safety procedures, non-essential travel was suspended through the end of April, in-person internal and external events were canceled or postponed, and SAP Concur Fusion was held virtually.