How the Pandemic Changed CME Spend for Healthcare

A SAP Concur blog post notes the pandemic changed how physicians approach continuing medical education (CME). A 2020 PlatformQ Health survey of 200 physicians found 9 in 10 said they will use online courses as their primary CME format post-COVID-19, while at least 22% still plan to seek most CME at in-person meetings. The article lists three CME spend management problems: manual processes relying on spreadsheets and paper receipts are hard to manage and error-prone with remote work; limited visibility makes it hard to track compliance as online and incentive-based CME grows; and budgets are hard to control without pre-approval and adjustment capability. SAP Concur customer data shows 40% of…