Amex GBT and SAP Concur Partner to Deliver Consistent Global Booking Experience
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For multinational corporations and travel managers, providing a consistent global booking experience is key to improving employee satisfaction and program compliance. Amex GBT's experience shows that focusing on policy rules rather than just the tool, and leveraging global technology platforms, are effective ways to o…
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- SAP Concur BlogAmex GBT and SAP Concur Partner to Deliver Consistent Global Booking Experience
An SAP Concur podcast conversation with Scott Daube of American Express Global Business Travel (Amex GBT) explores how to provide a consistent, reliable online booking experience for multinational corporate clients. Daube notes that traveler dissatisfaction often stems from travel policy rules rather than the booking tool itself. Amex GBT helps clients safely restart travel programs post-pandemic by collecting feedback, reassessing resources, and leveraging global technology like Concur Travel.