SAP and Oxford Economics Survey: Finance and IT Leaders' Post-Pandemic Path
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The survey reveals insufficient finance-IT collaboration and hesitation about digitalization permanence, which may hinder spend management transformation. Companies that digitalized expense management report productivity gains, providing a basis for decisions.
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- SAP Concur BlogSAP and Oxford Economics Survey: Finance and IT Leaders' Post-Pandemic Path
SAP and Oxford Economics surveyed 500 finance and IT leaders from SMBs on digital transformation and company culture. 47% saw their role grow in strategic importance over the past year; 57% anticipate an even greater role. 47% found the pandemic brought inefficient business processes to light. Fewer than half named the other as a key strategic partner. 27% are assessing whether spend management digitalization is permanent; 25% plan to revert to manual processes within two years. 42% of companies that digitalized expense management report increased productivity.