SAP Concur: Automated Expense Management Key to Finance Efficiency
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The study provides evidence of SMB market demand for travel and expense management technology, indicating clear efficiency value for automating T&E processes in smaller businesses.
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- SAP Concur BlogSAP Concur: Automated Expense Management Key to Finance Efficiency
A SAP Concur blog post cites a commissioned Forrester Consulting study finding that nearly two-thirds of surveyed SMB financial leaders picked managing expenses/cash flow as their top financial challenge. The study shows SMBs' key expense and travel challenges focus on user-induced errors and long time requirements. Smaller businesses (1-499 employees) called out time requirements for paperwork and approvals as their top challenge, while larger businesses (500-999 employees) gave a small edge to inaccuracies caused by human error. Surveyed businesses considered improved process efficiency the most important benefit of automated expense and travel solutions. More than three-quarters of SMBs…