SAP Concur Predictions for 2024

SAP Concur executives released 2024 predictions for travel, expense and invoice (TEI) management, with artificial intelligence as the connecting thread. Predictions include: virtual payments will simplify reimbursement, with AI quickly validating compliant transactions for near-immediate reimbursement; generative AI may be used for budgeting and predictive analytics; cost-cutting measures may increase tension between corporate travel policies and employee expectations; and accelerated NDC adoption, combined with reduced supplier payments to TMCs, may drive TMC consolidation.