Travel agencies accused of violating rules by forcing purchase of travel accident insurance
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On October 26, 2026, regarding tourists' reports of travel agencies forcing the purchase of travel accident insurance, Luo Hao, associate professor at Sun Yat-sen University's School of Business, said that general domestic travel should respect consumers' wishes, and that forcing insurance purchases after arriving at the destination when the contract does not specify it is clearly non-compliant. The report mentioned that a group of 7 tourists paid a total of 560 yuan in premiums, while the travel agency actually paid only 16.1 yuan; another tourist paid 150 yuan per person, while the actual premium was only 1.8 yuan. Lawyer Wei Yanan said this infringes on the right to know and the right to fair trade, constitutes consumer fraud, and tourists can demand a refund of the price difference and compensation. The current progress of the matter is that experts and lawyers have made the above statements on the compliance of forced insurance purchases and the price difference issue.
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- Pinchain TourismIs it compliant and legal for travel agencies to force insurance purchases? What hidden tricks are involved?
In response to tourists' reports of travel agencies forcing the purchase of travel accident insurance, Luo Hao, associate professor at Sun Yat-sen University Business School, said that general domestic tourism should respect consumers' wishes, and that forcing insurance purchases after arriving at the destination when the contract does not specify this is clearly non-compliant. In one case, 7 tourists paid a total of 560 yuan in premiums, while the travel agency actually paid only 16.1 yuan; in another case, tourists paid 150 yuan per person, while the actual premium was only 1.8 yuan. Lawyer Wei Yanan said this infringes on the right to know and the right to fair trading, constitutes consumer fraud, and tourists may claim a refund of the price difference and compensation.