Atlanta Independent Ruby Chow's Adopts SpotOn Platform, Saving 90 Minutes a Night
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The case illustrates how independent food-and-beverage operators weigh integrated POS, reporting and financing, offering a reference for hospitality technology vendor evaluation. Automated tip calculation and sales-adjusted loan repayment can affect operational efficiency and cash-flow management, making the integrati…
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- Hospitality TechnologyAtlanta Independent Ruby Chow's Adopts SpotOn Platform, Saving 90 Minutes a Night
Atlanta independent restaurant Ruby Chow's selected SpotOn as its restaurant technology partner, adopting SpotOn's POS platform, reporting and capital financing. Leadership cited faster customer support, more detailed reporting and lower financing costs as reasons for the switch. Ruby Chow's moved from Toast to SpotOn; General Manager and Partner Brian Seo said SpotOn provides a dedicated account manager with faster support, deeper reporting tools, and automated tip calculations that save about 90 minutes each night. The restaurant also used a SpotOn Capital loan to consolidate existing debt into a single payment, with repayment adjusting to sales. According to the National Restaurant Assoc…