ZUZU Hospitality Pilots AI Hotel Platform Kea in Queenstown
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Independent hotels commonly face fragmented systems and ill-fitting generic software; this model of layering AI on top of existing data could influence technology choices in hotel distribution, operational efficiency and business-travel accommodation procurement.
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- Web in TravelZUZU Hospitality Pilots AI Hotel Platform Kea in Queenstown
Singapore-based ZUZU Hospitality is piloting Kea, a new AI platform for independent hotels, in Queenstown just seven weeks after the idea was first pitched in July. The platform runs customized AI solutions on top of a hotel's existing systems and data. The pilot is backed by Technology Queenstown and involves roughly 15 Queenstown-Lakes hoteliers over about six months. ZUZU currently works with around 3,000 hotels across Southeast Asia and plans to expand across its Southeast Asian and New Zealand client base after the pilot, with global rollout as the longer-term goal.