BCD Travel and Advito outline five shifts shaping managed travel in 2027
先了解这件事
For travel buyers, AI purchasing may become easier while adoption remains the hard part; as technology converges, culture, governance, training and communication will determine outcomes, and experienced consultants gain value during disruptions and complex itineraries.
AI 根据报道生成
报道时间线
沿着报道，了解事件的不同侧面。
- BCD Travel RSSBCD Travel and Advito outline five shifts shaping managed travel in 2027
After attending 2026 industry events including SAP Concur Fusion, ProcureCon and the GBTA Convention, executives from BCD Travel and Advito identified five shifts likely to shape managed travel in 2027 and beyond: AI discussions moving from experimentation to adoption and governance; competitive advantage increasingly coming from people and change management; insufficient industry focus on the human side of front-line service; hyper-personalized traveler engagement; and resilience replacing prediction as a planning strategy. Both leaders said travel managers should prioritize adaptability, governance, stakeholder alignment and traveler engagement in 2027 planning.