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FCM's AI strategy: guardrails and trust in corporate travel
1reports1reporting sources2026-04-08Update
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Corporate travel demands high safety and control in AI. FCM's in-house model demonstrates how guardrails can meet compliance needs, potentially influencing AI adoption strategies in the TMC industry.
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4月8日
- PhocusWire All NewsFCM's AI strategy: guardrails and trust in corporate travel
FCM built its own AI platform, Mosaic, using Anthropic's LLM, with guardrails and skills playbooks to control AI outputs for enterprise clients. Its AI assistant Sam is in use, and the company emphasizes AI as a capability rather than a separate roadmap.