SAP Concur Survey: Remote Work Poses Productivity Challenges for US State and Local Governments
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For public-sector travel and expense managers, the survey quantifies automation gaps and added workloads under remote work, a reference for assessing investment in cloud-based expense and invoice management.
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- SAP Concur BlogSAP Concur Survey: Remote Work Poses Productivity Challenges for US State and Local Governments
A survey commissioned by SAP Concur of 500 US state and local government finance and administration decision-makers found remote work poses productivity challenges for these departments. Only 11% of respondents said they have a fully automated platform allowing employees to track travel and expenses, and 39% said they have made no investments in expense and travel-related technology at all. 67% of decision-makers are managing three or more additional work tasks due to COVID-19, and 55% of governments have the added responsibility of redirecting funds for essential services such as public health and safety. 75% of respondents said COVID-19 accelerated their department's decision to invest in…