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Adjustments to Events at the National Star-Rated Hotel Service Skills Competition

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The provincial selection competitions for the 2026 National Star-Rated Tourist Hotel Service Skills Competition have entered their final stage, and changes have appeared in the event setup. The front office reception event has added assessment of foreign card settlement and foreign currency exchange for overseas guests; the Western food service event has increased the weighting of foreign-language dialogue scoring; and the housekeeping event has canceled linen cart loading and unloading, instead requiring the making of two beds, 1.8 meters and 1.35 meters, and has added turndown service and goodnight amenity design. Two industry practitioners who have previously served as judges at the national finals believe that the competition's orientation is shifting from skill standards and operational proficiency toward comprehensive service capability and guest experience.

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11月5日
  1. China Tourism News
    National Star-Rated Tourist Hotel Service Skills Competition: What Else Is Being Tested Beyond Basic Skills

    In the final stage of the provincial selection rounds for the 2026 National Star-Rated Tourist Hotel Service Skills Competition, the front desk reception section has added assessments on foreign card settlement and foreign currency exchange for overseas guests; the Western food service section has increased the weighting of foreign-language dialogue scoring; and the housekeeping service section has removed bed linen cart loading and unloading, instead requiring making two beds, 1.8 meters and 1.35 meters, and has added turndown service and goodnight amenity design. Two industry practitioners who previously served as judges at the national finals believe that the competition's orientation is shifting from skill standards and operational proficiency toward comprehensive service capability and guest experience.

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