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Refundable vs. non-refundable flights: travel policy guide

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Provides practical framework for travel managers to balance cost control and employee experience. Helps optimize policies, reduce waste, and improve compliance.

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9月3日
  1. SAP Concur Blog
    Refundable vs. Non-Refundable Flights: A Travel Policy Playbook for Cost Control

    SAP Concur's blog discusses how to handle employees booking the wrong type of airline ticket. It advises travel managers to assess the financial impact, understand fare rules, and establish a clear exception process. Citing survey data, 67% of business travelers are hesitant to travel, and nearly half have bent or broken policy. Companies should create a playbook for booking mistakes, use policy settings and training to prevent recurrence, and balance cost control with employee experience.