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SAP Concur: Banks Need to Keep Pace with Customers' Accelerating Demands

1reports1reporting sources2022-06-29Update

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For banks and payment providers, corporate clients' expectations for digital spend-management experiences are rising, and partnering with spend-management platforms can be a path to higher commercial-card utilization and customer stickiness.

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6月29日
  1. SAP Concur Blog
    SAP Concur: Banks Need to Keep Pace with Customers' Accelerating Demands

    SAP Concur argues that the current economic environment has magnified the need for companies to embrace digital transformation, and that corporate clients expect consumer-like user experiences from their banks. It cites IDC that the COVID-19 pandemic underscored the importance of digital transformation for staying agile. It suggests banks consider three things: co-innovation with SAP Concur, an easy and scalable single spend management platform, and extending reach to improve share of wallet, credit utilization, customer churn, and satisfaction. It says SAP Concur solutions serve more than 46,000 customers globally, helping them realize the full value of commercial cards and other payment s…