Rethink Your Spend Management KPIs

SAP Concur introduces a spend management KPI scorecard to help companies rethink how they measure spending. The article notes that spending patterns have changed significantly over the past two years, and if KPIs haven't been adjusted, companies may be measuring the wrong things. The scorecard offers 17 new indicators covering risk measurement, program performance, budget accuracy, and more, highlighting that duplicate mileage submissions increased 2,127% in the last quarter of last year.