Harborside Inn Deploys Automatic Failover Network to Cope with Lightning-Induced Outage
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On October 20, 2026, Hospitality Technology reported that Harborside Inn, located in Martha's Vineyard and with 103 guest rooms, adopted the Unified Office cloud-managed communications platform to address the risk of network outages under severe weather. The platform is equipped with LTE cellular backup and dynamic routing, and can switch lines before calls drop when packet loss, jitter, and latency degradation are detected. The report said that just four weeks after deployment, the hotel was struck by lightning, and its primary firewall and LAN switch were destroyed; voice communications and digital concierge services were restored to 102 of 103 guest rooms within hours.
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- Hospitality TechnologyHow Martha's Vineyard's Harborside Inn Built Network Resilience in Severe Weather with Automatic Failover
Harborside Inn, a 103-room hotel on Martha's Vineyard, adopted the Unified Office cloud-managed communications platform; just four weeks after deployment, a lightning strike destroyed the primary firewall and LAN switch, and voice communications and digital concierge services were restored within hours to 102 of the 103 rooms. The platform is equipped with LTE cellular backup and dynamic routing, and can switch lines before a call drops when it detects worsening packet loss, jitter and latency.