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Marriott on Localization and AI Competition Among Global Hotel Groups

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On October 16, 2026, TravelDaily China reported that Drew Pinto, Executive Vice President and Chief Revenue and Technology Officer of Marriott International, said at the 2026 Global Travel News Accommodation Industry Summit that the next decade's competition for global hotel groups lies in balancing global brand consistency with localized innovation. Pinto said Marriott has launched a mobile app for the local market in China and formed an independent technology and digital team, while viewing AI as an opportunity to reconnect with consumers, but emphasized information accuracy and "people-centric, technology-empowered."

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10月16日
  1. TravelDaily China
    Marriott International's Drew Pinto on the Next Decade: What Will Global Hotel Groups Win With?

    Drew Pinto, Executive Vice President and Chief Revenue and Technology Officer of Marriott International, said at the 2026 Global Travel News Accommodation Industry Summit that the competition for global hotel groups in the next decade lies in balancing global brand consistency with localized innovation. Marriott has launched a mobile app in China for the local market and established an independent technology and digital team, while viewing AI as an opportunity to reconnect with consumers, but emphasizing information accuracy and "people-centric, technology-empowered."

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