Survey: How Business Travel Perspectives Differ by Generation
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Generational differences directly affect travel policy design: younger employees are more open to AI tools and recommendations, while older employees prefer manual selection. Travel managers can adjust booking experiences, training and communication to improve satisfaction and policy compliance.
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- SAP Concur BlogSurvey: How Business Travel Perspectives Differ by Generation
SAP Concur's seventh annual Global Business Travel Survey covered 3,750 business travelers across 24 markets, analyzing differences among Gen Z, millennials, Gen X and baby boomers. 97% are willing to travel for business, but Gen Z and millennials are more likely dissatisfied with current travel frequency. Younger generations more often report company travel cuts and are more open to AI and recommendations; older generations prefer manually sorting options. Air safety concern is similar across generations, 64% for Gen Z versus 52% for boomers.