Here's How to Simplify Expense, Travel, and Invoice Management
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The study data highlights pain points in corporate travel and expense management and the importance of IT-finance alignment. Adopting a unified automation solution can significantly improve satisfaction and save costs, offering decision-making reference for companies evaluating expense management systems.
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- SAP Concur BlogHere's How to Simplify Expense, Travel, and Invoice Management
A study conducted by Forrester Consulting on behalf of SAP Concur found that 60% of companies face issues with manual processes and timeliness due to their current tools. Outdated legacy technology is a core cause of inefficient expense, travel, and invoice management. Additionally, there is a lack of alignment between IT and finance: 61% of firms say IT focuses more on usability and employee experience, while 64% say finance focuses more on reducing spending. A unified automation strategy improves satisfaction: 75% of companies with a unified strategy reported high satisfaction with travel and expense tools, compared to just 35% without.