College and University Back Offices Face Toughest AP Test Yet
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The survey data reveals technology gaps in higher education back offices under remote-work and budget pressure, offering reference value for expense management, AP automation, and travel solution providers serving the education sector.
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- SAP Concur BlogCollege and University Back Offices Face Toughest AP Test Yet
A SAP Concur blog post cites a Wakefield Research survey of 350 higher education finance and administration staff, highlighting remote-work software gaps, budget tightening, and compliance pressure at colleges and universities during the pandemic. Only 16% of staff can continue working remotely without hurting department productivity; 60% are prepared to reduce pay or cut staff to offset budget shortfalls; and 71% are concerned about complying with regulations due to sustained remote work. 99% of decision-makers agreed certain investments must be made, and 84% want funding for technology that integrates systems, devices, and spend data.