SAP Concur Survey: U.S. Business Travelers Prioritize Flexibility and Willing to Act on Sustainabil…
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The survey results highlight a shift in business traveler expectations, demanding greater flexibility and sustainability options. For TMCs and travel suppliers, this means adapting products and services to meet employee demand for personalized, eco-friendly, and inclusive travel experiences to attract and retain talen…
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- SAP Concur BlogSAP Concur Survey: U.S. Business Travelers Prioritize Flexibility and Willing to Act on Sustainabil…
A survey of 1,000 U.S. business travelers commissioned by SAP Concur shows that 78% are satisfied with their company's pace of returning to pre-pandemic travel habits, but 55% are unhappy with their current amount of business travel. Flexibility remains a top priority, with 83% feeling more empowered to make travel requests than before the pandemic. Additionally, 88% are willing to take steps to reduce their environmental impact, such as choosing greener hotels or transportation. The survey also highlights the prevalence of discrimination during travel.